PlantOrigin experiences explosive growth by building a community of empowered consumers and brand advocates.
San Francisco, California / United States, 01/26/2017
It all began with an idea. The founders at PlantOrigin wanted to prove that pure, potent and premium-quality dietary supplements could be conveniently made available to people without compromise. The founders brought this idea to a team of leading doctors and some of the brightest minds in the world of medicine. After months of extensive research and rigorous testing, PlantOrigin was born. Now, the company goes above and beyond to revolutionize the health industry by not only providing their valued customers with the highest quality dietary supplements, but by offering them a wealth of resources and educational materials to ensure customer success.
Customer success is a term that initially sparked the attention of software-as-a-service (SaaS) companies in recent years as a way to ensure results for their customers. However, PlantOrigin strives to transform the health industry by guaranteeing customer success with dietary supplements, which is an unequivocally progressive concept.
“Several dietary supplement companies focus on customer service and customer support, which is great, but is a reactive solution. At PlantOrigin, we aim to be proactive instead. Our goal as a company is not just to solve problems, but to help every customer understand the product they are buying, how to use them for maximum efficacy, and achieve the results they are hoping for with our dietary supplements. The goals can be different for each customer, such as weight control, improved cognitive functioning or optimizing vitality, but we believe when we equip them with the right knowledge and tools, they will ultimately be successful at achieving their objectives. We are committed to finding the best ways to inspire, educate and engage people who see pure and natural nutrition as a support for healthy living,” commented a spokesperson at PlantOrigin.
For PlantOrigin, faster and more effective customer service equals happier customers. Education is an essential ingredient to their customers’ success. The driving forces behind this initiative are PlantOrigin Customer Care Educators, who share product knowledge online. These free educational programs, found on the PlantOrigin website, combine personalized educational videos with cutting-edge health plans, recipes, eBooks and audiobooks developed by expert professionals to teach customers how to promote optimal health and achieve their goals.
In addition, PlantOrigin’s social channels are community spaces that connect consumers with educators and brand advocates. These educators and brand advocates are health industry leaders who are interested in helping and collaborating with customers in a creative way. The company’s social channels promote valuable posts and videos to optimize results for customers. The social channels also provide PlantOrigin with the opportunity to build a community of empowered customers.
PlantOrigin is a manufacturer and distributor of health and wellness supplements based in United States. The company holds the highest standards of product purity, quality and transparency to create lasting and meaningful change in people’s lives. All PlantOrigin dietary supplements are proudly manufactured in the USA, in a 300,000 sq. ft. FDA registered state-of-the-art facility with strict adherence to Current Good Manufacturing Practices (CGMP). The potency, purity and content of each batch are carefully and rigorously analyzed by expert professionals before they are brought to market. All PlantOrigin products, are created and manufactured with the promise to always adhere to the company’s six core values: Non-GMO, highest standards of quality, free of harmful fillers and binders, magnesium-stearate free, allergen free, and third party tested.